Yes, we offer FREE shipping Australia wide each and every day of the year on all of our products, so the price you see on our website, is the only price you'll ever need to pay!
Why? Because we strive to keep your shopping experience as easy and as seamless as possible, so there are no nasty or hidden surprises when you arrive at the checkout!
We ship from Melbourne, Australia.
We also ship internationally of course - contact us today for a quote!
PRODUCT LEAD TIMES:
Please note these are worst case scenario lead times for shipping your order, and in most cases products are shipped sooner than the time frames outlined below. However, please use these as a guideline and factor in full lead times.
During busier periods such as leading up to Mother's Day, Father's Day, Christmas etc, these full lead times can apply.
Products below shipped within these lead times. Please note that delivery time frames are NOT included in the below:
All Products (excluding the listed products below) - shipped within 5-10 business days
All Fabric Products - shipped within 3-5 weeks
Downloadable Files - emailed within 5 business days
Gift Cards - emailed instantly
If you are unsure about a product lead time, please don't hesitate to get in touch and we can assist further.
GENERAL DELIVERY TIME FRAME INFORMATION:
We aim to dispatch orders as soon as we can, but always within the given lead-times indicated within the product descriptions. If you are unsure about the lead-time information, please don't hesitate to get in touch. During busy times of the year such as Christmas, Mother's Day, Father's Day etc, our production is likely to be at full capacity so full lead-times may apply.
Once your order has been completed and dispatched, you will receive a shipment email advising you it has been physically sent. In most cases there will not be a tracking number if your order has been shipped via FREE shipping (regular post). However, in some cases where your order is shipped as a parcel (depending on the physical size of the order), the email may contain a tracking number so you can track its delivery.
Express post and registered post orders will always have a tracking number.
Due to the large volume of orders with Australia Post and couriers during some times of the year, we cannot be held responsible for later than expected arrivals. Hence we always encourage you to order ASAP and add tracking at the checkout. Late arrivals of orders (untracked or tracked), are out of our control and can't be a reason for refunds.
WE OFFER FREE SHIPPING AUSTRALIA WIDE, SITE WIDE!
FREE SHIPPING (regular shipping times, no tracking and no signature on delivery):
Yes, we offer FREE shipping Australia wide each and every day of the year on all of our products, so the price you see on our website, is the only price you'll ever need to pay! There are no hidden costs! Unless you of course, would prefer to upgrade your order to tracked, registered or express post.
(Please note however that should you select free shipping, it is very likely that it will be shipped without a tracking number. It will also be shipped via regular post so normal postage times apply. Your order can take 3-10 business days to arrive via regular post, or sometimes longer during busier periods, and sometimes a little longer is in rural areas.
Should you prefer tracking with your order, you must select either registered post for a signature on delivery and normal postage times apply, or express post for a speedy delivery with a tracking number, (but no signature on delivery).
From 15 April 2024, estimated delivery timeframes for regular letters have changed. Please note, letters should now be delivered between 3-10 business days, and sometimes longer during busier periods.
REGULAR POST WITH TRACKING (regular delivery times, no signature on delivery):
For peace of mind you can add tracking to your order for a small fee. All orders will ensure they include a tracking number so you can track their journey to you.
To add this extra service, please select it at the checkout. We will advise you of your tracking number on your shipping confirmation, once your order has been shipped. Please note that this tracked post option post does not speed up the processing time of your order and does not include a signature on delivery. It simply allows you to track your order during transit.
REGISTERED POST (regular delivery times, includes signature on delivery):
We offer registered post for all orders! For an extra cost at the checkout, you can be confident that your order will arrive as this service requires signature on delivery. To add this extra service, please select it at the checkout. We will advise you of your tracking number on your shipping confirmation, once your order has been shipped. Please note that registered post does not speed up the processing time of your order. It simply requires a signature on delivery and is confirmation that the order has been received.
We recommend providing a suitable daytime delivery address to ensure someone is available to sign for your order should you want to add registered post. If no one is available to sign for your order, a calling card should be left sot that you can rearrange delivery or pick up from the local post office.
EXPRESS POST (fast delivery times, no signature on delivery):
Express Post is available to add to all orders! For an extra cost at the checkout, you can be confident that your order will arrive as fast as possible. To add this extra service, please select this option at the checkout. We will advise you of your tracking number on your shipping confirmation, once your order has been shipped. Please note that express post does not speed up the processing time of your order, and there is no signature on delivery with this service. It only speeds up the delivery of your order once it has been processed and shipped.
NEED HELP?
Should you have any questions about your order, please always get in touch. We are happy to assist you as much as we can when it comes to orders and tracking. Feel free to contact us.